Frequently Asked Questions
Every article from the Frequently Asked Questions category, combined into a single reference.
Contents
- Q: How many surveys will I get per week?
- Q: Can I use my phone for surveys?
- Q: What if I can't complete a survey?
- Q: How do I know if my reward was processed?
- Q: What happens if I don't claim my reward in time?
Q: How many surveys will I get per week?
A: Most members receive 1-3 survey invitations per week, depending on current studies and your profile.
Q: Can I use my phone for surveys?
A: Yes! Any device with a camera and internet connection works, including smartphones, tablets, and computers.
Q: What if I can't complete a survey?
A: Contact support if you encounter technical issues. Don't submit incomplete responses - this can affect your account quality rating.
Q: How do I know if my reward was processed?
A: After you request a reward, you'll see that reward is pending in your rewards page of the Brox Panel site/app. Once our review process is complete, if your reward is approved you'll receive an email notification is ready to claim.
Q: What happens if I don't claim my reward in time?
A: Although reward links regularly last for 180 days, they can expire, so claim them as soon as possible. Contact support if your link has expired as we should be able reissue it to you.